
Product
We source our products from a number of brand suppliers in the UK and across the world. All products suppliers are screened carefully to ensure they comply fully with fair trade practices and Modern Slavery Prevention legislation
Every Product has a sizing guide which will allow you to choose the correct size for your needs.
All our merchandise is decorated to order when you place an order. We won’t neccessarily carry the stock on the print floor. Lead times are usually 2-3 weeks from order date.
Once the order has been received, you will receive an order acknowledgement. Once the order has been processed you will receive a despatch notification.
If you have chosen to receive the merchandise at your club, your represenative will advise you when the goods are ready for collection.
Payments
All orders are paid at time of ordering via bank transfer or visa/Mastercard payments at check out.
If your club has arranged specific cash collections with their members you can pay to your club representative in cash and they will handle the payment process with club-stash.com directly. If this is not the case then all payments must be made with order, online.
Returns
As all our merchandise is decorated to order, we cannot accept returns for sizing issues. All clubs must hold stock in a variety of sizing in order to allow members to choose the correct size for their use.
Returns will be accepted for faulty goods / damaged goods etc.
Faulty goods must be returned to the club representative who will arrange exchange/refund of goods.
If you couldn’t find your answer?
We’re here to help! If you couldn’t find the answer you are looking for from the above FAQs, please reach out directly to use by using our contact form. Our team is eager to assist.
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